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People and Process


Communications

Communications (Fetac Level 5)

Course Descriptor

Course Outline:

This training course provides the learner with the knowledge of the importance of communications skills and technologies in human interaction and the tools to develop these verbal and non verbal skills.

Course Objectives:

1.         To understand the terms used in communications theory.

2.         To understand and implement different listening behaviours.      

4.         To understand and develop  best practise in oral presentation

5.         To understand how to apply different reading techniques.

6.         To understand conventions of Engilish language writing for differnet situations.

7.         To appreciate the different types of verbal and non verbal communication.

8.         To understand the types of communications technology, their advantages and dis-advantages. 

Delivery and Assessment

The course is delivered in module format with approximately 30 hours of tuition.

Assessment of Learners is by skills demonstration and collection of work.