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People and Process


Business Administration

Business Administration (Fetac Level 5)

Course Descriptor

Course Outline:

This training course provides the learner with the tools required to understand how a business is organised and admistered. The learner is taught the main financial activities within the business, how human resource responsibilities are discharged and how the main administration activities within a business are processed.The course provides FETAC credit in Business Administration at levl 5.

Course Objectives:

1.         To understand the structures of various organisations and how the functions within interact.

2.         To appreciate the main finance and bujsiness activities within the business and how financial performance is measured.

3.         To understand how recruitment, staff welfare,and  employee relations are handled.

4.         To understand and be able to manage meetings successfully.

6.         To be familiar with customer service best practise.

8.         To understand how business documents should be processed e.g. financial, reporting. 

Delivery and Assessment

The course is delivered in module format with approximately 30 hours of tuition.

Assessment of Learners is by assignments(2) and examination.