New fully online Opening a Sales Call course now available in the People & Process Academy. This course will examine the theories and strategies associated with first gaining the customers interest in
This course describes all aspects of Infection Controls, including Microorganisms, Mode of Transmission, Chain of Infection, Hosts Factors, Sources of Infection, Hand Hygiene, Precautions and more.
The aim of this course is to examine how cleaning, sterilisation and aseptic practice is best implemented in the cleanroom. We'll explain how cleaning, sterilisation and aseptic practice takes place
This course introduces the continuous process of self examination of your skills, interests and work preferences and how you can actively manage your job roles along a successful career path.
This Marketing Management course provides the skills and knowledge to evaluate the key concepts, principles and practice of product and service marketing and formulate a marketing management plan.
This course provides the knowledge and skills to understand and manage conflict situations, and provides you with the insight to be able to monitor your workplace for signs of conflict.
In this course, we will learn the essentials of the business process, all the way from the principles of management, to using management tools and techniques, and designing a workflow.