Of course we all say we make decisions with our heads, but do we really? We are all under pressure – whether it is customers pushing us on price, competition for a promotion, fear of an upcoming review or day to day household pressures. Although we don’t admit it, many of our decisions are influenced by our emotions and how we react to situations.
New fully online Career Planning & Development Course now available in the People & Process Academy. This course will introduce the continuous process of self-examination of your skills, interests and work preferences and how you can actively manage your jobs roles along a successful career path.
New fully online Conflict Management course now available in the People & Process Academy. This course provides the knowledge and skills to understand and manage conflict situations, and provides you with the insight to be able to monitor your workplace for signs of conflict.
New fully online Work Life Balance course now available in the People & Process Academy. This training course is designed to explore the issues that stop employees from achieving a healthy Work Life Balance, and explains how to overcome these obstacles in their everyday lives.
When we were young we learnt to mask our emotions on our faces and upper bodies. It makes sense to do so, because this is where people look most of the time. We have all masked fear, anger, annoyance and disgust at some time or another. Our legs and feet are honest. They can’t lie!
Generation X and the Millennials – it sounds like the title for an action movie. But not understanding what they are could lead to drama in the board room.
We all hear people talking about Generation X and Millennials, but what does this mean, and how does it help us understand business?