Closing the Sales

Closing the Sales

Closing the Sales

Course Status:

For the salesperson, the most exciting part of the sales process is closing the sale. Having done all the hard work in identifying customer needs, matching the product attributes to these needs and handling the objections, how do we move to complete the sale? How do we get the customer to sign on the dotted line?

In this course we will cover the key points in closing the sale. We will examine how we establish that the customer is ready to close.

We will look at mistakes that can be made. We will look at what method of close to use for different customers and sales situations and finally we will examine how in closing a sale we can proceed to further sales.


On completion of this training course, you will be able to:

  • Put good sales management practices in place
  • Understand potential mistakes that can be made in closing
  • Appreciate the different types of sales close and which to apply
  • Understand how to use relationship management to progress further sales


This particular course consists of 4 number video lessons organised into one module. Each video is approximately 4 to 8 minutes in length. At the end of each video lesson there is a quiz that will test your knowledge of the material. A transcript is available for each lesson so you can real along with the video or download and print to study later. This course is completely self-paced. Watch and study when and wherever you want.


The module breakdown for this course is as follows:

  • Ready to Sell
  • How to Close a Sale
  • Types of Close
  • Follow Up

On successful completion of this course all students will be awarded a People of Process Certificate of Completion. This certificate confirms you have completed all the video lessons for every module and fully met all the requirements of the course.

To achieve this award all the assessment quizzes for each lesson must be passed. The pass grade for each quiz is 80%.You can retake lesson quizzes as often as you like.


Each lesson in this course has its own assessment quiz. These quizzes will test your understanding of the course material and your ability to apply the knowledge learned to real world marketing situations. It is recommended that you watch the video lesson several times and study the lesson transcript before attempting the quiz.

To successfully complete the course you must pass the assessment quiz for each lesson. The passing grade for each lesson quiz is 80%